Information System Management

What you’ll study

Information-systems management — the importance of IS management, the key trends that impact it, changes in the organizational and technology environments, IS organizational models, the leadership role of IS management and the new roles of IT; the CIO's role in leading, governing, investing and managing; the strategic uses of IT and IS planning, and planning techniques such as critical success factors, the competitive-forces model, value-chain analysis and scenario planning. Managing essential technologies — distributed systems, telecommunications and wireless technology, managing information resources and data, enterprise resource planning, data warehouses, document and content management, outsourcing IS functions, information security and business-continuity planning. Managing system development — structured and object-oriented development, fourth-generation languages, software prototyping, computer-aided software engineering, ERP systems integration and project management. Systems for supporting knowledge work — decision-support and executive-information systems, data mining, expert systems, customer-relationship management, groupware, virtual organizations and knowledge management. The acquisition of hardware, software, networks and services; and people and technology in the new work environment.